Terms and Conditions

Terms of Service

Ocean Shores Cinema wants to make your purchase experience easy and efficient. Because of the abuse that often is attempted on sites such as ours, we have set and enforce certain purchase policies. These policies are for the protection of our customers and the theater. Our goal is to provide you with a great experience, beginning with the purchase of your ticket and continuing through the show. We believe that the way to do this is to provide complete information about the process and associated rules. Please take a moment to read them.

 

REFUNDS OR EXCHANGES

Ocean Shore Cinema does not offer refunds for service fees associated with tickets which are purchased from our website. When a ticket is purchased on our site, the ticket is removed from the theater’s inventory of tickets for that show. To guarantee you a seat at the show, we cannot sell your ticket to another patron. When you purchase tickets from our site, you are asked to verify your order. BE SURE TO CHECK THE TITLE, DATE, TIME, AND LOCATION BEFORE YOU FINALIZE YOUR PURCHASE. A purchase is finalized by clicking on “Place Order” or “Complete Purchase.” If you cannot attend a show, you may contact the theater and ask about our policy dealing with refunds and/or exchanges. We recommend you contact the theater as soon as possible if you cannot attend the show as our refund or exchange policy may be influenced by how long before the show starts. Refunds or exchanges can only be made at the theater. The service charge will be retained by Ocean Shore Cinema and is not refundable under any circumstances.

 

WHAT YOU ARE BUYING

Tickets purchased on our website are identical to the tickets purchased in the theater’s Box Office. Upon purchase a seat is confirmed for the selected show time. Seats are provided on a first come, first served basis.

 

PICKING UP YOUR TICKETS

Following the purchase of your ticket(s), you will receive an email confirmation. It contains important information about retrieving your tickets at the theater. While tickets can always be redeemed with the confirmation number provided in the email, we encourage all customers to bring a printed copy of the confirmation email, the credit card used to make the purchase, and some form of photo identification.

 

PICK-UP LOCATION

Box Office: The theater’s Box Office/Concessions stand can print your purchased tickets by using your confirmation number.

 

PAYMENT METHODS

All theater locations accept Discover, MasterCard and, Visa. Acceptance of American Express varies by location. Accepted cards are listed just above the credit card entry field. We accept pre-paid, single use cards, as well.

 

CREDIT CARD STATEMENT

Charges on your credit card statement will appear as the merchant name associated with the theater from which you purchased the ticket(s).

 

PRICING AND AVAILABILITY

If there are taxes assessed on theater ticket sales, these will be based on the total ticket price and will be included in your total charge. If you have questions or concerns regarding a ticket purchase please contact the theater, for which you purchased your ticket, directly. If you have questions about terms of service, please contact us.